Terms of service

Conditions

We fully agree to the use of the Service for the creation of randomly and uniquely fully encrypted passwords end-to-end offered by the Cloudsky Team ("Cloudsky," "We," or "The Cloudsky"). By using the service, you ("You" or "Customer") agree that you have read, understood, and are accessing Cloudsky in accordance with the terms of this contract. If you do not agree with any or none of the following terms, you may not use and enjoy this service in any way.

You agree to use the Service legally, ethically, and in compliance with this Agreement. It is strictly prohibited to circumvent the service or access it in a manner that is contrary to these terms.

Your Duties

In exchange for our commitment to providing the Service, we require you to commit to the following. We want our Service to be as open and inclusive as possible, but we also want it to be secure and compliant. Therefore, we need you to commit to some restrictions to be able to use the service.

At a minimum, you must be 16 years old to use Cloudsky to create your passwords online or the legal minimum age in your country. You must not be prohibited from receiving any part of our Service under applicable law.

To provide these services, you must provide us with up-to-date and accurate information (including registration information). Also, you must not impersonate someone other than yourself and cannot create an account for someone else unless you have their express permission.

By creating a new password within the service, you allow us to fully encrypt this information with the private encryption called Sixcry, which is always at your disposal, and you are solely and legitimately responsible for decrypting or showing it to a third party.

Sixcry Encryption

Our services incorporate state-of-the-art end-to-end encryption technology called Sixcry. We recommend visiting the Sixcry website for detailed information on this technology. Sixcry provides an additional layer of security to your passwords, ensuring that only authorized parties have access to the information.

Password Creation and Encryption

Cloudsky takes the security and privacy of our users' data seriously. When using our password creation services, it is important to consider the following factors:

• Password Complexity: We recommend using complex and unique passwords for each account. This includes the use of alphanumeric characters, symbols, and uppercase and lowercase letters.
• Regular Password Updates: To ensure maximum security, we suggest regularly updating your passwords. Cloudsky facilitates this process by generating new passwords as needed.
• Sixcry and End-to-End Encryption: Sixcry is a state-of-the-art encryption technology that ensures the security of information during transmission and storage. By opting for Cloudsky services, you benefit from this additional layer of protection with the Sixcry One model.

Payments and Financial Information

• Payment Processing: Cloudsky uses third-party payment services such as Stripe to process financial transactions. When making transactions on our platform, you agree to the terms of service and privacy policies of Stripe.
• Financial Information: Cloudsky does not store sensitive financial information, such as credit card numbers. All financial transactions are processed directly by our payment partners, following strict security standards. Cloudsky service prices are clearly indicated on our website and are subject to change. Price changes will not affect completed transactions.
• Recurring Billing: If you opt for services that require recurring payments, you agree to authorize these transactions automatically. Non-payment may result in the suspension or termination of services.
• Billing and Fees: Information about billing, fees, and refund policies is detailed in our pricing and billing section on the website. By using our services, you agree to these conditions.
• Price Changes: Cloudsky reserves the right to modify prices and fees, notifying users in advance. Continued use of services after changes indicates acceptance of the new conditions.
• Cancellation and Refund: Information about service cancellation and refund policies is available in our cancellation policy, accessible on the Cloudsky website.

By continuing to use Cloudsky services, you agree to the terms related to payments and financial information. If you have specific questions or concerns about financial transactions, please contact us through the support channels available on our website.

This information may be adjusted according to the specific policies of your company and in compliance with local laws and regulations. Be sure to consult with a legal professional to ensure proper compliance.

Cancellation and Refund

• Subscription Cancellation
• You can cancel your subscription at any time by accessing your account settings on the Cloudsky platform.
• Subscription cancellation will take effect at the end of the current billing cycle.
• Refund Eligibility
• If you cancel your subscription before the end of the current billing cycle, you will not be refunded for the unused period.
• In the case of cancellation of subscriptions with recurring payments, there is no refund for already billed periods.
• Refund Policy
• Refunds may be granted at the sole discretion of Cloudsky in exceptional and justifiable cases.
• Situations that may qualify for a refund include severe unresolved service failures or improper charges.
• Refund Processing
• Refunds will be processed using the same payment method used for the original transaction.
• Processing time may vary depending on the payment method and financial institution.
• Modification or Termination of Services:
• Cloudsky reserves the right to modify or terminate any service, with or without prior notice.
• In case of service termination, users will be notified in advance and will receive guidance on the transition process.

This section provides users with clear information on how to cancel subscriptions, eligibility for refunds, and the policy associated with specific situations. Remember to adapt this information according to the specific policies of your company.

Content Removal and Deactivation or Termination

Account removal and data exclusion can be done by the user himself, meaning you, the account owner. However, if we detect something suspicious or invalid, we have the right to investigate, penalize, or even apply the total removal of the account. With the active paid Being Sky plan on the user's account, if we apply account removal, we must immediately refund the unused portion of that period.

Conclusion

By using Cloudsky services, you agree to follow these terms. Cloudsky reserves the right to update or modify these terms at any time, and such changes will take effect immediately upon publication. If you have any questions or concerns about these terms, please contact us through the support channels available on our website.